We booked this lodging for a 2-night stay on short notice and failed to notice that the accurate listing of amenities did not include some items we would have appreciated, such as microwave and toaster. Unfortunately, some other items were not working--electric kettle and television. (Perhaps we just weren't able to understand how to make them work.) Andrea was very helpful in checking us in early and kindly returned to the property later when we were unable to unlock the door as we hadn't understood the particular technique required to open the door with the key. Other features of the apartment were wonderful--the bathrooms, towel warmers and showers, but we also had difficulty making coffee on the modern induction cooktop.