After our arrival we were very disappointed with what we experienced in this hotel, especially because of the many good reviews.
Starting with the restaurant where the service was below average, some of the dishes were empty and there was very little variety.
The fried fish was placed on a plate and then offered to the guests cold, on request / complaint I was then also prepared a piece of fresh fish, you should not have to point this out in a hotel in this category ...
The coffee machines were regularly out of order / maintenance, coffee spoons were only available on request and there didn't seem to be any sweeteners for diabetics anywhere in the hotel...
The pools are dirty and the water murky, so we didn't want to get into the water at all.
The minbar was also not refilled, instead you had to walk across the hotel and pick up your water bottles or coffee/tea for your room in the shop.
All in all, we cannot understand the reviews of the hotel and would not recommend it to anyone.
