2/10
The young man who checked is in was very polite and apologetic about conditions, but the rooms were so gross we left the hotel. I had read online that the property had been renovated in the past few years, but you could not tell. Hall carpet was wrinkled and stained, the elevator was dirty and loud, and the furniture in our room was ancient. The first room we checked into smelled like smoke, had overflowing trash cans, and there was a ton of hair in the beds. I asked if we could move to a different room and if they thought it would be cleaner. The poor guy at the front desk gave us a second room on the same floor. Immediately when I walked in, there was a strong rotten fruit smell, which was odd. The floor was filthy and hadn't been vacuumed in the last several guests and I didn't see much beyond that, because there was vomit on the floor in a corner. I left at that point. The clerk offered a refund and said he would approve it through Expedia, but now the hotel is refusing and Expedia is offering no assistance. Last time I book through a 3rd party AND the last time I go anywhere near a Country Inn!
Ellen
Hospedou-se por 2 diárias em jul. de 2025