Pros:
Lobby was clean, spacious and welcoming additionally there are sitting areas available if you're waiting or just want to get out of your room. The lobby had a jar of essence water which was great, but it was never cold.
Location: short walk to 2 metro locations, there is a mailbox a block away (for a postcard). walking distance to many tourist sites
Staff was very friendly and helpful, particularly in giving us guidance on using the metro.
The rooms were clean and appear to have been updated in recent years. The beds were of average comfort. bathroom shower was very big.
Cons:
Room: We traveled in July when it was very hot. Air conditioning would not cool below 21°C (69.8°F), and we're use to 68. The room also had a slight musty smell, possibly because of no exhaust fan in the bathroom.
We had 2 adults and 2 teens in 1 room, there were 2 double beds and 1 pull out couch. I knew this when I selected the room and felt I got what I paid for, but another family was absolutely furious about the pullout couch and wanted to leave the hotel. The doors were noisy closing, a large family was leaving one morning and their door slammed about 15 times over 20 minutes between 6-6:30am
Coffee is available with breakfast, which we did not purchase, but either way it's was impossible to find coffee anywhere in the hotel or the city before 7:30 am which was annoying. there was a kettle in the room but it didn't work.
