4/10 - Insatisfatória
Patty D.
18 de jun. de 2024
Pontos negativos: Limpeza
Property is ok; Management company is awful
Overall the property itself is just ok. We noticed that it's for sale as well. The listing implies that the basement is accessible, but it's not so others should be aware of this. This is a basic property that has the main things you'd need but isn't really anything above that.
When we first arrived, we noticed two overflowing trash cans outside the house. Given that this is in the mountains and we received a message telling us NOT to do this given the presence of bears, this was a bit surprising. We contacted Vacasa (management company) and were told to take the trash to the dump. Seriously!?!?!?! When I wrote back to clarify that they wanted us to take someone else's trash to the dump we were told the local team would be notified. After two nights of dealing with animals rooting through the trash and the place starting to smell like a dump itself, we left and didn't stay the last night. This was an awful experience, and I'd suggest caution when renting any place in the Sugar/Beech area that is managed by Vacasa. This has not been my experience with other Vacasa properties, but this team seems particularly bad.
Patty D.
Hospedou-se por 3 diárias em jun. de 2024