There is no usable pool! :( a group of us booked this hotel on the fact it had parking and a pool. At check in I asked what level the pool is on, the lady said 8th floor. We searched the whole of the hotel and couldn’t find a pool. Went back to reception, a guy led us out the back and to a dark, unlit, dirty ‘pond’, and then walked off. This was the pool. It hasn’t been cleaned for a year- no filters or pumps running, even think there was fish in there. We went to complain and they just replied ‘covid’. This ruined our plans, hotels.com were contacted and didn’t seem to care. The room was good, clean, comfortable and of a good size. But, we booked it on having a pool, very annoyed at this :(
