The hotel enjoys a prime location, conveniently situated near the city's major attractions. Overall, it aligns with the standards expected of a Mercure hotel. Regrettably, I experienced a disappointing lapse in service. After departing for Monaco, I realized I had left my coat in the wardrobe. I requested assistance from the Novotel reception in Monaco, also part of the same hotel chain, to contact the Mercure Pont d'Avignon and arrange for the coat to be forwarded. However, after two days with no action, I was forced to drive back to retrieve the coat myself. This wasted an entire day and cost me around 100 euros.
