2/10 - Terrível
Sarah N.
17 de mai. de 2021
Pontos negativos: Limpeza
WORST EXPERIENCE EVER--SAVE YOUR MONEY, SANITY, & SELF
DO NOT STAY HERE!!!! As an avid traveler, this is hands down the worst experience I have ever had. When we arrived the ceiling was leaking and there was a pile of dirty towels absorbing the water. When the maintenance team finally showed up, they said "yeah we have been trying to get a hold of the owner for a while about this." Upon further examination we found numerous dirt spots on the counters, shower, floors--- it's obvious is just wasn't cleaned. The washing machine was broken, the door hinge is misaligned so the lock is very difficult to operate. The ceiling is so thin you can hear ever footstep. Then the roof continued to leak in 4 separate spots. I am fairly positive there is MOLD damage (I am very allergic and had to go to urgent care to get a steroid shot.) We tried contacting maintenance and they stoped responding. I spent DAYS trying to get a hold of property management, VRBO tried to contact them numerous times and they never responded. I truly hope the property management sees this and FINALLY calls me back. Seriously save yourself the headache and money and book ANYWHERE else. It is so obvious this management company is just trying to squeeze every cent out of people and disappear. They truly shouldn't even be allowed to list on here it was so bad.
Outside of the above ridiculous circumstances, the beds are super uncomfortable, the water pressure sucks, and the area isn't good. The pictures DO NOT accurately describe this property.
Sarah N.
Hospedou-se por 8 diárias em mai. de 2021