Hotéis históricos em Arquipélago de Riau

"The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately..."

"Location was good. 20mins drive from Batam Center Ferry Terminal and 5-10mins walk to Grand Batam Mall, 15-20 mins walk to BCS Mall. There are many eateries around. The room was spacious and clean. Though the furniture is a bit old, they are functional. The negative point is the bath tub. The design is not good as the water from either the shower head or the waterfall head will have some of the water onto the bathroom floor. The drainage of the bathtub is also super slow, ie draining a bath tub...

"Staff very rude. No response. Very bad experience. Management need to training their staff."

"Front desk people was excelent. But breakfast was bad, little variety of food to choose from and 1030 they already started asking us and about to clear the buffet. 2nd day we skip breakfast. 😊"

"Swimming pool was dirty and seems Lack of maintenance. Aircon in the room not cold enough. "

"Poor breakfast... Disappointed... No variety... Fixed manu..."

"amazingly spacious and nice decoration though it looks a bit old. The facilities can be improved. The breakfast is just normal and food is run out of quite fast due to crowd of guests. Lotte is just opposite to the hotel and convenience for grocery shopping."

"everything is good, the staff is friendly, location close to Mega Mall and the ferry, breakfast was good."