The apartment is located very nicely, and easy to access with the code you’ll receive via text or email. Very clean as well, aside from some dead mosquito stains on the walls. Some reviews speak of a mosquito problem; we brought anti mosquito plugs and didn’t get bitten at all.
The apartment does not look exactly as in the pictures, though it’s a similar space. Bedrooms are quite different, the upstairs bedroom did not have a bed, only a mattress on the floor. I contacted smartflats beforehand to check whether it would really be a bed (because of reviews), and they assured me it would be, so I was very disappointed. Also, the door to the terrace does not lock and can be opened from the outside. It gets quite hot inside because it’s the top floor, so I wouldn’t recommend this apartment in the midst of summer.
Finally, two days before our arrival Smartflats contacted me to say they couldn’t host us in the apartment because of a technical issue, and offerend me a cheaper one, further away from the center. When I checked several booking sites looking for new accommodation, I saw they made this apartment available for booking again, for a higher price than I paid. Did not seem very customer friendly. As you can imagine, I was not very amused and called them about it. They apologised and fixed the problem.
