The hotel was ok to stay in. The rooms were nice, great water pressure, conveniently located. We chose this hotel because it was the pickup point for our tour. Our only complaint (actually, my wife's, not mine) was that the carpeting in our room was old and stained. We were told by several people not to go out at night because Alice Springs is not safe. We googled it, that is true, it is the 18th most dangerous city in the world. But that is not the fault of the hotel. The hotel has a nice Italian restaurant attached to it, so there really is no need to go out at night.
