This was the worst all round of our entire 2 week stay in Sicily. Everything was automated, no personalised or friendly greeting, when you arrive. Literally a girl asked for our passports, didn't speak to us, showed us to our room and that's it. Every other place we stayed told us about the area, gave suggestions, gave us a whatsapp number if we had any questions etc etc. This one had none of that.
We also needed to check out earlier than breakfast started. It wasn't possible to have anything to eat, they wouldn't put together or leave our even a piece of fruit or anything for us. Even though breakfast was included! She told us just leave our key on the desk when we leave in the morning.
It was 32 degrees Celsius outside and our room air-conditioning didn't work at all, we were boiling hot all night.
Terrible all round. We would never come back here.
